Terms and Conditions
1. General Website Use
No part of this web site including its code may be copied, published, broadcast, or re-written in any form without the expressed written permission of Key Designs, all logos and images use in this site are licensed to Key Designs and may not be use, copied or altered
2. Web Design Clients
2.1 Website packages and bespoke quotations that offer free domain registration and free hosting only carry this free services as part of our design and development service, clients already in possession of a domain name and/or using a third party hosting company will not receive any discounts for not using this free service
2.2 Clients using their own or a third party hosting company must satisfy themselves that the features provided will be adequate to run their website when completed, Key Designs cannot be held responsible for a third party host that does not meet modern website requirements, all fees for design work undertaken by Key Designs will still need to be paid upon completion of the work even if the hosts servers are not able to fully run the website.
2.3 Key Designs cannot be held responsible for loss of business and/or data due to a site being taken offline for non payment of design or hosting fees.
2.4 The client is fully responsible for the setup and/or application of any online payment gateways and/or internet merchant accounts that are needed to process payments from our online stores, we will advise clients of the most common and most cost effective options at the commencement of any eccommerce equipped site development and in most cases ( especially if a popular option is used ) can implement the chosen system into the site even before third party applications have been processed. Key Designs cannot be held responsible for unsuccessful or delayed payment system applications
2.5 Website design fees must be paid in full before any website goes live under its own domain or within 30 days of the final invoice being issued whichever comes first; fees remain payable in full even under circumstances where the site has failed to go live after 30 days due to delays by the client, payment gateway/internet merchant account applications, third party hosting companies or any other delay that it out of the control of Key Designs.
2.6 Website design fees are for the design service and the writing of your sites code and remain due even if a site does not go live due to your final invoice not being paid or where your site has been live and has had its services suspended for non payment of design or hosting invoices, invoices that are over 90 days pass due will be passed onto to a collection agency where additional costs will be incurred.
2.7 Key Designs reserve the right to hold onto domain names and even re-direct them to other url's when hosting and/or domain renewal fees go unpaid.
3 Website Links
3.1 Any links to third party websites found on Key Designs are provided solely for the visitor’s convenience. Key Designs does not control and is not responsible for external content of such third party websites. Key Designs therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them.
3.2 If you would like to link your site to Key Designs, you may only do so on the basis that you link to, but do not copy, replicate, or rewrite any code found on this site, and that you warrant that you:
3.2.1 will not remove, alter, distort, amend or otherwise changer the size or appearance of the Key Designs logo;
3.2.2 will not create a frame, iframe or any other browser or border environment around this Website that may imply that our pages are actually part of your own site;
3.2.3 will not in any way imply that Key Designs is endorsing any third party products or services other than its own;
3.2.4 will not misrepresent your relationship with Key Designs nor make any false statements about Key Designs
4. Hosting
4.1 All hosting is payable 12 months in advance and includes telephone, email and ticketed support, we do however operate a fair use policy and telephone support can be suspended at any time if a client continually contacts support for non hosting related issues including but not restricted to : third party code problems, desktop email client problems, personal hardware problems.
4.2 Hosting is renewable each year and as each hosting renewal runs for twelve months and this is also the minimum term contract we cannot offer refunds for hosting that is cancelled before the end/renewal of the contract
4.3 Key Designs is entitled to suspend hosting and/or email services if the client fails to pay invoices by their due date we also reserve the right to delete all files and databases from our servers if an invoice is more than 60 days overdue
4.4 We may temporarily suspend for the purpose of repair, maintenance or improvement, part or all of our hosting and email Services, generally without notice, scheduled downtime is usually limited to the early hours