Who Are We
Key Designs are a professional web design and marketing company set up in 1999 to offer local businesses an affordable way to get their business online, our company has since grown into a well respected national company working with clients from all over the UK, we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
Information We Collect
In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:
i. Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
ii. Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor requests information or makes signs up to our e-newsletter
iii. Information provided to us when our visitors communicate with us electronically for any reason.
We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Use of Your Information
The information we collect is mainly used to keep in touch and send out invoices for renewal of services and products, we also periodically send out e-newsletters relating to the web design and internet marketing industry in general and we may also from time to time send out offers and infomation about new services that we think may interest you. In addition, we may use the information for the following purposes:
i. To provide you with information relating to our website, products or our services that you request from us.
ii. To provide you with information on other products that we feel may be of interest to you.
iii. To meet our contractual obligations to you.
iv. To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.
We collect and store personal information of our clients which includes name, company name, email address, telephone number and mobile number, we also have opt in signup forms on our websites for non clients who simply want to receive our e-newletters where we collect name and email address.
We send out two types of e-newletters and notices
i. General news, articles and information about new services is sent out to our entire lists of opted-in members and clients.
ii. Technical news and information about our hosting and marketing services, maintenance, scheduled down time etc is sent out to our client list only
We never rent, sell or trade our mailing lists with third parties.
We sometimes use a third-party provider, MailChimp, to deliver our e-newsletters and updates. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer firstname.lastname@example.org.
Storing Your Personal Data
Any personal data we collect is stored on secure HTTPS servers and on secure computer equipment, We will only keep your details for as long as you allow us to. If you change your mind in the future and would like to be removed from our data lists, you will have the opportunity to unsubscribe at any time by emailing our data protection officer email@example.com..
Third Party Links
You mind find links to third party affiliates on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access to Information
Under GDPR, the data subject has the right to access and amend any of their personal data that you hold. Make it easy for them by including a name and contact email. You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer firstname.lastname@example.org.
Notice of Breach
Key Designs is committed to notifying its customers of any breach in data, within 72 hours of discovering it. This will be communicated via email.